OPTI :

For this North American D2C business venture, Tiger Headquarters in Japan will serve as the main point of contact and oversee operations. As we delve into the complexities of international taxation and legal matters, three key challenges have emerged: the need for international tax advisory and support for tax registration and declarations, the importance of legal advisory for GDPR and CCPA data protection laws, and the necessity of a one-stop solution for global support, business facilitation, and language barriers (with Japan serving as the primary contact). In light of these challenges, we reached out to several companies, and it is through OPTI's ability to comprehensively support and solve our issues that this partnership has come to fruition.

After realizing that VAT registration was necessary, I searched extensively to see if I could do it myself. However, during the early days of cross-border e-commerce, information was scarce and I was left feeling frustrated. In the midst of this, I happened to stumble upon OPTI, a specialist in the field. Dealing with taxes can be challenging with rules changing every year, and I have limited time to handle it myself. That's why I decided to seek help from a tax expert.

We've greatly appreciated the promptness of OPTI's responses. In particular, the documentation required for VAT registration varies from country to country, making it quite challenging. However, thanks to their attentive support, we were able to navigate through it all. There were even some unfamiliar documents, like Apostilles, but they were there to guide us every step of the way. (laughs) Thank you!